It's about managed delivery...

Open Port sees a day when people can send messages without worrying about what device their recipients are using.

Our IP LaunchPad platform, with its rich messaging capabilities, already enables people to send faxes to email addresses... and emails to fax machines. We have even developed a solution, IP LaunchPad Voicemail Suite, that will let people send voicemails to an email program... or listen to their emails through their mobile/wireless phones.

With IP LaunchPad, Open Port has given service providers the ability to offer their subscribers enhanced IP messaging services, such as fax and voice, that result in increased network traffic, enhanced quality of service, and simplified integration with their back office systems.

IP LaunchPad achieves this by helping service providers in five key ways...

Bridging Different Messaging & Information Systems
Our IP LaunchPad solution treats existing message stores, such as fax servers, email servers, and, soon, voicemail systems, as message generators and depositories. A fax user, for instance, can request that faxes be forwarded to email, or alternatively, use an email program to create and send a fax message. As we finish development on our forthcoming enhanced voicemail solution, potential recipients of that message could include users of enterprise voicemail systems (via email-to-voicemail services) and mobile/wireless users.

Enabling New Services Quickly
IP LaunchPad integrates with a service provider's billing, user provisioning, network management and network hardware communications infrastructure. As a result, application developers can create solutions that will integrate with our platform rather than with each service provider's environment directly. This one-time integration makes it easier for service providers to offer their subscribers new enhanced services, which are created by Open Port and third parties. The flexibility of our software suites, combined with application developer interfaces (APIs), also enables service providers to customize and brand their applications to help differentiate their services from those offered by competitors.

Enabling Wholesale Distribution
IP LaunchPad enables wholesale distribution of enhanced IP services, so that each new service launched on IP LaunchPad can also be distributed in a wholesale manner, regardless of the wholesale capabilities of the individual service provider.

Enabling Tiered Service Contracts
IP LaunchPad allows service providers to guarantee, track and monitor the delivery of enhanced services, enabling them to conform to service level agreements with each subscriber. In addition, service providers can offer their subscribers a variety of premium service levels based on the subscriber's needs.

Enabling Customer Self-Care
IP LaunchPad allows subscribers to manage their own accounts through a Web page interface, without involving the service provider's personnel. Additionally, each new service launched on IP LaunchPad can have customer care controls contained in the same subscriber web page interface.