Open Port Careers : Client Services

Current Openings

Below are departments that currently have openings:

Client Services
Engineering
Marketing
Finance and Administration

CLIENT SERVICES

Ideal candidates will have:

3-5 years experience in Windows NT, data communication technology, networking or UNIX
Experience with telephony, Oracle, LDAP, or Unix shell scripting is a plus
Positions may be based in Chicago, Hong Kong, or Milan

Email: resume@openport.com
Fax: (312) 867-5115
Mail: Open Port Technology, Inc.
676 N. St. Clair, Suite 900
Chicago, IL 60611

QUALITY ASSURANCE ANALYSTS 

Our Quality Assurance team has opportunities are available for QUALITY ASSURANCE ANALYSTS to create test documentation, develop automated testing procedures, and work with engineering teams to resolve all open bugs.

Ideal candidates will have:

2+ years of Software QA experience (Preferably in a product/Unix environment)
Experience developing test plans, using Automation Tools (QA Partner/Silk)
C/Unix programming experience is highly desirable
Experience working with voicemail systems (VMS) is a plus
TCL, Scripting, Telephony, is a plus

Email: resume@openport.com
Fax: (312) 867-5115
Mail: Open Port Technology, Inc.
676 N. St. Clair, Suite 900
Chicago, IL 60611

PROJECT MANAGERS

Our tremendous growth demands that we hire experienced PROJECT MANAGERS to manage deployment projects and provide consulting services to our customers.

We are seeking candidates with:

8-10 years in the IS industry and 3+ years consulting, preferably at a first or second tier systems integrator as well as 2+ years managing large-scale, application implementation projects involving contractor and customer personnel and risk management
Experience in determining and managing requirements, roles and responsibilities, and schedules is essential, along with strong presentation skills
Candidates must have a good understanding of networking and the Internet as well as an understanding of UNIX and/or Windows NT Server
An understanding of telephony and fax is desirable
Must be able to travel 40-60%
Positions may be based in Chicago or Hong Kong

Email: resume@openport.com
Fax: (312) 867-5115
Mail: Open Port Technology, Inc.
676 N. St. Clair, Suite 900
Chicago, IL 60611  

TECHNICAL INSTRUCTIONAL DEVELOPER

We are currently seeking a TECHNICAL INSTRUCTIONAL DEVELOPER who will be responsible for developing behavioral based programs suitable for international use. This person will be provided with a needs assessment and courseware outline. Projects are web and print based.

Ideal candidates will have 3 to 5 years experience in technical instructional development for software products in a client/server environment, and strong skills in:

Research and interviewing
Technical writing for instructional programs and outlining illustration requirements
Developing user guides, student guides, instructor guides, and tutorials, including technical content
Page layout and design with MS Word or equivalent
Basic HTML for Web page development
Learning new technologies
Bachelors degree required, with an emphasis in instructional design preferred.

Samples are required at interview

We are currently looking for TRAINERS / TECHNICAL INSTRUCTIONAL DEVELOPERS who will be responsible for developing and delivering behavioral based courseware suitable for international use. Courses geared towards technical administration and operation and related business processes. Will be provided with a needs assessment and courseware outline. Projects are web and print based. Travel required at 25%-50%.

Ideal candidate will have 3 to 5 years experience in technical instructional development and training for software products in a client/server environment and strong skills in:

Research and interviewing
Technical and business process writing for instructional programs
Outlining illustration requirements
Developing user guides, student guides, instructor guides, and tutorials, including technical content
Basic HTML for Web page development
Learning new technologies
Bachelors degree required.  Emphasis in instructional design, journalism, or communications preferred.

Email: resume@openport.com
Fax: (312) 867-5115
Mail: Open Port Technology, Inc.
676 N. St. Clair, Suite 900
Chicago, IL 60611

INDEXING & VOCABULALARY MANAGEMENT SPECIALIST/TECHNICAL

We are currently looking for a INDEXING & VOCABULALARY MANAGEMENT SPECIALIST who will be responsible for working within our Training Development department to create and maintain an index, glossary, and thesaurus for our evolving print and Web-based courseware. We produce system configuration, administration, and business process training for our Internet messaging platform product.

The ideal candidate has 2 to 4 years experience developing indexes and glossaries for technical software products in a client/server environment and strong skills in:

Research and interviewing
Technical and business process indexing and glossary development for instructional programs
Developing master and cross-reference indexes and glossaries to link multiple materials
Basic HTML
Learning new technologies

Bachelors degree required; Emphasis in library and information science or related area preferred Samples are required at interview

Email: resume@openport.com
Fax: (312) 867-5115
Mail: Open Port Technology, Inc.
676 N. St. Clair, Suite 900
Chicago, IL 60611

Current Openings

Below are departments that currently have openings:

Client Services
Engineering
Marketing
Finance and Administration